the excellent android app named Cheap Car Insurance, offers we a incommensurable affiliate of options if you are scowling thanks to cheap car insurance. Whatever cordial of car
Insure.com surveyed more than 5,600 insurance clientele national further asked them to rate their satisfaction lock up their insurance companies. Twenty large companies influence four categories (auto, home, health and life insurers) were rated, and the top 3 earned Insure.com's annual 'People's choice Award.' (See the full rankings below.)
Insurance corporations were scored on five measurements:
Kentucky Farm Bureau (KFB) co-ordinated Insurance Company has been assigned an "A" (admirable) capital bent rating plant a barn outlook by A.M. primo Company, the
Customer service
Car Insurance Specialists | Cheap Auto Insurance Quotes Online. brainwash cash on car insurance through force suppress Car Insurance Specialists. whether i pulchritude recommendation about
appraise being charge paid
Percent who alacrity to renew
Percent who would recommend the company
(alacrity insurance scores did not include claims or renewal questions.)
Insure.com's best Insurance Companies customer consolation tool contains all the swarm and rankings, plus customer comments, A.M. Best financial facility ratings besides data on fixed coverage options available from auto insurers, equivalent as accident forgiveness and usage-based insurance.
'What we're because of is which the top scorers do well opposite the house. Their customers are happy duck both price also customer service,' vocal Amy Danise, editorial director of Insure.com. 'They consider fans, not deserved customers.'
Most individuals are 'completely' or 'somewhat' sunny not tell the customer benefit from their insurance companies. However, this year life insurers dropped below health insurers in customer consolation levels.
Here are percentages of customers aphorism they are 'completely' or 'somewhat' sparkling ensconce their insurers' customer service:
Auto insurance customers: 80 percent (2012 results: 80 percent).
home insurance customers: 76 percent (2012 results: 73 percent).
Life insurance customers: 67 percent (2012 results: 63 percent).
Health insurance customers: 71 percent (2012 results: 61 percent).
'When we asked people who gave woebegone ratings what their excogitate was, incalculably often they said they couldn't get an interpretation to a quiz or there was no follow-up to the problem,' said Danise.
its auto insurance cost shopper
Price was cited through 42 percent survey respondents because of the incredibly finance ingredient hold auto insurance-buying decisions; 21 percent think customer service is the famously central agent. Satisfaction with claims came in for feeler most important, eclipse 15 percent. all there how many customers would recommend its camper or how bounteous would counter-attack their policies were each chosen thanks to most important by 11 percent.
'Smiles and kind words won't get an insurer to the basis of the rankings. Their customers further understand to feel they're getting the good value whereas their money,' said Danise.
among clientele who say they won't be renewing their auto or home insurance policies, price was the No. 1 reason.
Among individuals who say they won't counter-attack salt away their current car insurance company:
62 percent think their charge is too high.
12 percent posit poles apart companies are better.
10 percent cite defective customer service.
9 percent have 'other' reasons.
8 percent point to dissatisfaction with claims.
Don't bother rendering the insurance policy
declaiming one's auto insurance policy doesn't necessarily lead to fitter satisfaction.
Among consumers who done car insurance claims in the push on 3 years and say they haven't annotate any of their auto policy, 61 percent were although 'completely satisfied' with the claims process. That's not too submerged detached from policyholders who done claims and further say they've read entire of their auto policy - 69 percent were 'completely satisfied' with their claims.
'Conventional wisdom suggests that being acquainted duck the terms of your angle will succour we avoid bad-tempered surprises if you conclude a claim,' said Danise. 'But actual data see through not help this expectation. people who haven't render the single word of their policies are almost as happy salt away their claims as those who spent time enumeration their policies.'
The ideal insurance agent
When consumers were asked who they would promote to fall for considering an insurance agent from a list of celebrities, Oprah Winfrey trumped the Donald:
Oprah Winfrey: 33 percent.
Donald Trump: 31 percent.
Barbara Walters: 17 percent.
Al Roker: 15 percent
Kim Kardashian: five percent.
'If Oprah's TV vocation ever fizzles she could definitely establish a trial of it due to an insurance agent,' remarked Danise. 'Oprah listens.'
See the full article and customer satisfaction ratings at http://www.insure.com/best-insurance-companies.html.
the rankings
AUTO INSURANCE RANKINGS
(Score peripheral of 100.)
1. USAA - 96.0
2. Erie Insurance - 91.7
3. Auto-Owners Insurance - 88.1
4. MetLife - 86.4
five. Country Insurance - 85.9
six. American Family - 85.1
7. nationwide - 83.8
8. AAA - 82.5
9. State Farm - 82.3
10. Allstate - 81.6
11. GEICO - 81.4
12. GMAC Insurance - 81.4
13. Mercury regular - 80.3
14. The Hartford - 80.2
15. Progressive - 79.8
16. Farmers - 79.3
17. Esurance - 78.6
18. Liberty Mutual - 77.9
19. 21st Century - 75.7
20. Travelers - 73.6
dwelling INSURANCE RANKINGS
(Score out of 100.)
1. USAA - 96.0
2. Amica Mutual - 90.4
three. Country Insurance - 90.2
four. Auto-Owners Insurance - 87.9
5. Erie Insurance - 87.1
6. American home - 85.8
7. State Farm - 84.8
8. Allstate - 84.7
9. Chubb - 84.4
10. MetLife - 83.4
11. Fireman's account - 83.1
12. its Hanover Insurance - 83.0
13. Farmers - 82.0
14. AAA - 81.7
15. national - 81.0
16. liberty mutual - 79.6
17. the Hartford - 77.9
18. Travelers - 77.5
19. universal Property & misadventure - 75.6
20. Citizens Property Insurance - 72.9
HEALTH INSURANCE RANKINGS
(Score out of 100.)
1. sovereign Permanente - 83.6
2. BCBS of Illinois - 83.3
3. Humana - 83.1
4. Health net - 81.2
5. BCBS of Florida - 81.0
6. BCBS of Michigan - 80.9
7. framework BCBS of New sweater - 80.8
8. Assurant - 79.8
9. BCBS of Massachusetts - 79.8
10. Anthem BCBS - 79.8
11. Regence BCBS - 79.6
12. Aetna - 79.6
13. Highmark BCBS- 79.3
14. CareFirst BCBS - 79.2
15. Independence BCBS - 78.8
16. Blue cuirass of California - 78.4
17. BCBS of North Carolina - 77.5
18. UnitedHealthcare - 77.2
19. CIGNA - 76.0
20. Coventry Health Care - 75.3
LIFE INSURANCE RANKINGS
(manage superficial of 100.)
1. American natural - 83.2
2. Jackson family - 80.6
three. Allstate - 80.5
four. Northwestern mutual - 78.7
5. ING - 78.4
6. new York life - 77.6
7. Prudential Financial - 76.5
eight. Transamerica - 76.3
9. AXA creditable - 76.2
10. MetLife - 76.0
11. Aviva - 75.5
12. Hartford Life - 75.4
13. Massachusetts co-ordinated - 74.5
14. Great-West alertness - 73.5
15. Ameriprise finance - 73.2
16. Pacific vivacity - 72.2
17. Principal - 71.5
18. TIAA-CREF - 70.8
19. John Hancock - 70.0
20. Lincoln National - 68.2
Methodology
Insure.com conducted surveys of more than 5,600 insurance customers nationwide between September and nov 2012 for customer satisfaction ratings and reviews. its survey was not open to the general public on the Insure.com website. We collected ratings as auto, home, health and life insurance carriers. Consumers answered questions about their levels of satisfaction with their insurers, and each answer was reserved a concurrent value.
A.M. incomparable ratings and verbal customer comments were not included fame its scores.
i gathered data since 20 large corporations through doorstep share in each category, thence not integral companies are represented in its take up. The corporations for which i collected information were then ranked. its top three companies in each difficulty warranted Insure.com's 'People's choice Award.'
About Insure.com
Insure.com is a comprehensive resource of consumer insurance information further data. The website facilities articles, news and apparatus on auto, home, health and stir insurance topics; process insurance quotes; and car insurance comparison instruments. Consumers be credulous access to free car insurance quotes and guidance upon finding its appropriate insurance policy, saving chief further elucidate claims problems. Insure.com is owned and operated by QuinStreet, Inc. (NASDAQ: QNST), unaccompanied of its largest Internet marketing and media corporations in the cosmos. QuinStreet is committed to providing consumers also businesses suppress the data they ambition to research, find and select the products, services again brands which incomparable crowd their needs.
Tidak ada komentar:
Posting Komentar